FAQ

Frequently asked questions

How fast do you ship?+

Domestic US orders ship same day if placed before 3pm EST and arrive in 2–5 business days. International orders ship within 24 hours via DHL or FedEx Express (3–7 business days).

Do you ship internationally?+

Yes, we ship to over 90 countries with full tracking. Duties and taxes are calculated at checkout where possible.

Are your parts genuine OEM?+

All parts labeled OEM or Genuine are sourced through Audi-authorized channels and ship with verifiable OEM part numbers. Refurbished and used parts are clearly labeled and inspected.

What warranty do you offer?+

12 months on OEM and refurbished parts, 90 days on used parts, lifetime on selected performance items. Warranty details are listed on each product page.

What is your return policy?+

30-day returns on unused parts in original packaging. Electronic modules are non-returnable once coded. Return shipping is free for warranty claims.

How do I confirm compatibility?+

Use the model/generation/year filter on each product, or message us your VIN — we'll verify fitment before you order.

Which payment methods do you accept?+

All major credit cards, PayPal, Apple Pay, Google Pay, Stripe, Zelle, Chime, and bank transfer for bulk orders.